Blog · 2026-08-22 · 7 min read
Who is asking the machine
Younger, better educated, higher earning, and clustered in a handful of places. The demographic data on AI users reads like a description of the customer every sales team wants, and that customer now takes advice from an answer engine.
Every marketer asks the same first question about a new channel: who is on it? For answer engines the data is unusually good, because the institutions that study it are the ones with no product to sell you. Technical information first, then what we think it means for your business.
Age is the sharpest line. Pew's February 2026 survey found that "About six-in-ten adults under 50 (63%) now use these tools, compared with about four-in-ten of those ages 50 to 64 and even fewer of those 65 and older," and on intensity, "A third of adults under 50 say they use these tools daily. Fewer older adults say the same" (Pew Research Center, June 17, 2026). Daily. A third of everyone under fifty talks to an answer engine every day, and the next generation is already there: "Roughly two-thirds of U.S. teens ages 13 to 17 (64%) say they ever use an AI chatbot" (Pew Research Center, March 12, 2026).
Education and income
The education gap is enormous and it is measured, not guessed. Among U.S. adults with a postgraduate degree "52% say they have used ChatGPT," against "18% with a high school degree or less education" (Pew Research Center, June 25, 2025). Nearly three to one.
Income follows the same slope, with one honest caveat. Economists Bick, Blandin and Deming, in a Federal Reserve Bank of St. Louis working paper, found that "Adoption has been faster for male, younger, more educated, and higher-wage workers," that "workers with a Bachelor's degree or more use genAI at roughly twice the rate of non-college educated workers," and that adoption rates "increase steadily with income until roughly the 80th percentile" (Bick, Blandin & Deming, St. Louis Fed Working Paper 2024-027, revised October 2025). Read that last clause carefully, because we would rather you heard the limit from us than from a competitor: the curve flattens at the top. The heaviest users are the well-paid professional class, not the very top of the distribution, and that professional class is exactly who signs off on a vendor.
Where they are
Usage clusters geographically, and the clusters are not where the headlines would put them. Anthropic's September 2025 index of Claude usage per working-age person found that inside the United States "the District of Columbia leads with an Anthropic AI Usage Index of 3.82" followed by "Utah (3.78), notably ahead of California (2.13)." Globally, "Israel leads global per capita Claude usage with an Anthropic AI Usage Index of 7" and "Singapore follows at 4.57," with a "strong positive correlation between Claude adoption and Gross Domestic Product per working-age capita" (Anthropic Economic Index, September 15, 2025).
The early skew is also correcting, fast. The NBER study of ChatGPT's first two and a half years found that "Early adopters were disproportionately male but the gender gap has narrowed dramatically, and we find higher growth rates in lower-income countries" (Chatterji et al., NBER Working Paper 34255, September 2025). Whatever the audience looks like today, it looks more like everyone tomorrow.
What it means for you
Put the pieces together and the picture is stark. The people most likely to ask an answer engine which product to buy are under fifty, college educated, earning above the median, concentrated in the richest metros, and asking daily. That is not a demographic you can afford to be invisible to. It is the demographic every pitch deck claims to be targeting, and the machine has become its research assistant.
We measure exactly that: the questions those buyers ask, on the engines they use, with live search on, sampled and stored so you can read the answers yourself. Half of America is already asking. Let's find out what the machine says when they ask about you: the scorecard is free.
Sources
- 1. Pew Research Center, "How Americans' opinions and use of AI differ by age," June 17, 2026 (survey of 5,119 U.S. adults, February 17-23, 2026)
- 2. Pew Research Center, "What the data says about Americans' views of artificial intelligence," March 12, 2026
- 3. Sidoti, O. & McClain, C., "34% of U.S. adults have used ChatGPT, about double the share in 2023," Pew Research Center, June 25, 2025 (survey of 5,123 U.S. adults, February 24-March 2, 2025)
- 4. Bick, A., Blandin, A. & Deming, D.J., "The Rapid Adoption of Generative AI," Federal Reserve Bank of St. Louis Working Paper 2024-027, revised October 2025
- 5. Anthropic, "Anthropic Economic Index report: Uneven geographic and enterprise AI adoption," September 15, 2025
- 6. Chatterji, A., Cunningham, T., Deming, D.J., Hitzig, Z., Ong, C., Shan, C.Y. & Wadman, K., "How People Use ChatGPT," NBER Working Paper 34255, September 2025
— The AEOSearch team